Shipping policy
Where we ship — United States only for Collection 001.
Cost — $6 flat on a single piece. Free when you order the hoodie and the sweatpants together.
Processing — orders leave within 2 business days. Every piece is packed by one person, so this is a real number rather than a hopeful one.
Carrier — USPS Ground Advantage, 2–5 business days once it's moving. You get a tracking number by email the moment the label is made.
Collection 001 is a limited run. When a size is gone it's gone; there is no restock of this wash.
Wrong address — we ship to the address on the order. If it's wrong, email vexark.official@yahoo.com within an hour of ordering and we'll fix it before the label prints. After that it's out of our hands.
Lost or stuck — if tracking hasn't moved in 7 days, email us and we'll chase it. If it's genuinely lost we replace it or refund it.